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[QUOTE]Originally posted by Malnurtured Snay: [QB] Sometimes their customer service is amazing. They sent me a Hidecki with a broken stand, and mailed a replacement, and told me to keep the extra. They also sent me, instead of the 4-pack first shuttle pack, sent me the shuttle Goddard and Shuttlepod that were supposed to be exclusives to those who bought the "Build the Enterprise D" set; they're huge! They also advised me to keep that and sent a replacement set. On the other hand, they sent me the wrong XL, I returned it on my dime, and they still haven't processed a refund (that was six months ago). [/QB][/QUOTE]
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