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[QUOTE]Originally posted by AndrewR: [QB] Have Microsoft broken my computer!?! Hi, I sat down and turned on my computer this afternoon and found it was getting to the XP logo screen with the green bar and then just starting again - i.e. a new start up. I promptly rang my computer "supplier" when it happened about 3-4 times. He finished my sentence when I explained what was happening. He said thirty people have already rang him today about it. It's the XP - update the new one. I downloaded and installed it last night (the bloody program basically forces you to do it with it's alerts and what-not). So that was done. And now this afternoon my computer is a usless paperweight.. I did try to start it in safe mode and do a system recovery there - but it didn't "work" - i.e. it wouldn't accept it and now when I try to get back into safe mode - it just like the other options goes to a black screen GAAAAAAAAAAAAH!! The guy said (as he tried to lead me through to the screen where you can choose a previous 'good' version) - that because that technique didn't work - that I'll have to take it in. And it's a big job - it'll be about 3-4 hours. Now he didn't mention price - but I'm assuming that I will have to pay him. Why should I have to pay him when I got the computer only in october. And I FOLLOWED what the program/Microsoft wanted me to do. It should be Microsoft fixing it for me - or re-embursing me the repair costs!! He said I wouldn't loose my data - as he'll use a ghost screen - or what ever. I hope this is correct and can be promptly fixed on Monday. (Think of all the businesses this will effect). I'm using my P133 to type this. Lucky I still had it. GRRR. Can anyone help? I don't know anyone who can help - and I tried RINGING Microsoft, here in Australia and they are closed on a weekend! Thanks Andrew [/QB][/QUOTE]
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