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[QUOTE]Originally posted by Jay the Obscure: [QB] [QUOTE]I buy a cd burner: it self-destructs[/QUOTE] [QUOTE]Got the CD burner mail-order from a Staples retail store in Kentucky. As I say, a Philips. Good quality.[/QUOTE] Ignoring the contradiction of those two statements, here's what you do: Take yourself, your receipt, and your CD burner to the local Staples, find the customer service counter and speak to the high schooler behind said counter. When he or she is confused by your long and complex story, demand to see the store manager, forget the long and complex story and just demand: A) a refund B) a replacement C) store credit D) all the above Then write a letter to Staples Corporate Headquarters Customer Service, the address of which you will ring out of the store manager, and demand satisfaction becasue of the poor quality of CD Burners sold to you (how could Staples sell such inferior equipment) and demand in the letter: A) a refund B) a replacement C) store credit D) all the above Unless your online classified people are part of a business, you are rather out of luck. Stay away from online classified ads in the future. [/QB][/QUOTE]
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